Welcome to BillnBooks, a cloud-based accounting, billing and GST compliance platform owned and operated by Gooask Digital Private Limited.
At BillnBooks, we respect your privacy and are committed to protecting the personal, business and financial information entrusted to us. This Privacy Policy explains how we collect, use, process, store and protect information when you access or use BillnBooks and its related software, applications, features and services.
By accessing or using BillnBooks, you acknowledge this Privacy Policy and the practices described below.
BillnBooks is a cloud-based business management platform designed to simplify accounting and financial operations.
Depending on the features and subscription plan selected, BillnBooks may provide accounting and bookkeeping, GST billing and invoicing, GST return preparation, E-Way Bill services, inventory management, financial reporting, business analytics and other related tools.
We may collect information that is necessary to provide, maintain, secure and improve our services.
Personal and Account Information: This may include your name, email address, mobile number, business name, business address, GSTIN, PAN and account/login-related information.
Business and Financial Information: When using BillnBooks, you may enter or upload information such as sales and purchase records, invoices, customer and supplier information, inventory records, financial transactions, GST-related information and other business records.
Technical and Usage Information: We may automatically collect certain technical information, such as IP address, browser type, device information, operating system, login activity, cookies, session information and information about how you interact with the Platform.
We may process information to operate and provide BillnBooks services, manage and authenticate user accounts, generate invoices and reports, provide GST and compliance-related functionality, process user requests, maintain security, prevent unauthorized access, provide customer support and improve Platform functionality and performance.
We may also process information where necessary to comply with applicable legal, regulatory, taxation or governmental requirements.
Protecting user information is an important part of our operations. We implement reasonable administrative, technical and organizational security measures designed to protect information against unauthorized access, alteration, disclosure, misuse or loss.
These measures may include secure infrastructure, encryption where appropriate, access controls, authentication mechanisms, monitoring and other security practices.
However, no internet transmission, cloud platform or electronic storage system can be guaranteed to be completely secure. Therefore, we cannot guarantee absolute security.
BillnBooks does not sell or rent your personal or business information.
We may share information only where reasonably necessary to operate our services, fulfil a user's request or comply with applicable legal obligations.
This may include authorized government or regulatory systems for services such as GST-related processes, E-Way Bill generation or other statutory compliance functions.
We may also work with trusted third-party service providers, including cloud hosting providers, payment processors, email or SMS providers, analytics providers and API/integration partners. Where applicable, such providers are expected to process information only for authorized purposes and in accordance with applicable contractual and legal requirements.
We may also disclose information when required by law, court order, regulatory authority or other lawful governmental request.
BillnBooks may connect with government portals, APIs, payment services and other external systems to provide specific functionality.
Information required to complete a requested transaction may be transmitted to the applicable service provider or government system.
These external platforms operate independently and may be governed by their own privacy policies, security practices and terms.
BillnBooks may use cookies and similar technologies to maintain login sessions, remember preferences, improve user experience, understand Platform usage, enhance performance and maintain security.
You may control or disable cookies through your browser settings. However, disabling certain cookies may affect the availability or functionality of some BillnBooks features.
We retain information for as long as reasonably necessary to provide our services and fulfil the purposes described in this Privacy Policy.
Certain information may be retained for longer where necessary to comply with legal, taxation, accounting or regulatory requirements, resolve disputes, prevent fraud or enforce agreements.
When information is no longer required, we may delete, anonymize or securely dispose of it in accordance with our applicable retention practices and legal obligations.
Subject to applicable law and technical capabilities, users may be able to access, review, correct or update certain account information through BillnBooks.
Users may also contact us regarding requests concerning their personal information, including correction or deletion requests where applicable.
Some information may need to be retained even after a deletion request where retention is required by law, necessary for regulatory compliance, dispute resolution, fraud prevention or legitimate business purposes.
Users are responsible for maintaining the confidentiality of their account credentials and ensuring that information entered into BillnBooks is accurate and lawfully obtained.
Where a business uploads personal information relating to customers, employees, suppliers or other individuals, that business is responsible for ensuring it has the appropriate authority or lawful basis to process such information through BillnBooks.
BillnBooks provides software and technology tools and does not itself provide legal, taxation, accounting or financial advice.
The Platform may contain links to external websites, applications or services.
We do not control the privacy, security or content practices of independently operated third-party platforms. Users should review the privacy policies and terms of those services before providing information to them.
BillnBooks is intended primarily for businesses, professionals and authorized business users and is not intended for individuals under 18 years of age.
We do not knowingly collect personal information directly from children for the purpose of creating or operating BillnBooks business accounts.
If we become aware that personal information has been collected contrary to applicable requirements, we will take appropriate steps to address the matter.
If we become aware of a security incident involving user information, we will investigate the incident and take reasonable measures to contain, mitigate and remediate its impact.
Where notification is required under applicable law, affected users and/or relevant authorities may be informed in accordance with applicable requirements.
We may update this Privacy Policy periodically to reflect changes in our services, technology, legal requirements or business practices.
The latest version will be made available through the BillnBooks website. Where appropriate or legally required, we may provide additional notice regarding material changes.
Continued use of the Platform following an update will be subject to the revised Privacy Policy and applicable law.
If you have questions, concerns or requests regarding this Privacy Policy or the handling of your information, please contact:
Gooask Digital Private Limited
Product: BillnBooks
Website: www.billnbooks.in
Email: support@billnbooks.in
BillnBooks — Simplify Your Accounting.
Before publishing, it would be sensible to have the policy reviewed against your actual data flows and applicable Indian privacy requirements, especially if BillnBooks processes GST/PAN details, customer financial records, government API data, payment information, analytics cookies, or cross-border/cloud-hosted data.
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